Delivery Information
Furr Kids is all about customer satisfaction, with regards to the products we offer and the service.
Your order will be dispatched within 2 business days of payment being received. Your order should take 2-5 days to be couriered to you providing stock is available at the time of ordering, we will inform you immediately of any delays. The entire time between your payment being received and your order being delivered should take no longer than 7 days. In most cases you will receive your order within 2-3 days.
Furr Kids orders are always dispatched using reputable couriers with strict delivery policies and schedules. Unfortunately things do go missing even with couriers. Should you find this happening with your order please rest assured, we have a solution to your problem. Simply log on to Furr Kids and send us an email with your order number and we will immediately follow up with the courier involved.
It is Furr Kids' commitment to you to resolve any issues you have with the delivery or your order.
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Delivery Costs
All rates are for nationwide delivery via courier.
Order total (after discounts)
|
Courier (1-2 days)
|
Rural Delivery |
Up to $50
|
$5.00 |
$8.00 |
| $50 to $75 |
$6.00 |
$9.00 |
Orders over $75
|
FREE |
FREE |
| ID Tags |
FREE |
FREE |
| Furniture |
POA |
POA |
For reliability purposes we prefer not to deliver to PO Boxes. If you have any questions regarding delivery of your order please email us: info@furrkids.co.nz or phone 021 669 280.
Shipping Costs for Furniture, Beds and Oversized Items
Large and heavy items may require an additional shipping surcharge. We will contact you immediately if your order exceeds our standard shipping rates.
